Vehicle recall 23V733000 · November 1, 2023
2020 Mercedes-Benz GLS 580 4MATIC
Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
- Consequence
- A sunroof that closes unexpectedly can increase the risk of injury.
- Remedy
- Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V733000
- Reported to NHTSA
- November 1, 2023
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2023110007
- Owner notification
- December 15, 2023
- Vehicles potentially affected
- 8
- Initiated by
- the manufacturer
- Components
- Visibility › Sun/moon roof assembly
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz GLS 580 4MATIC (2020): 2020
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