Vehicle recall 23V744000 · November 6, 2023
Buick Encore GX, Buick Envista and 1 more model
The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
- Consequence
- A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- Remedy
- The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V744000
- Reported to NHTSA
- November 6, 2023
- Filed by
- General Motors, LLC
- Manufacturer campaign
- A232424320
- Owner notification
- December 4, 2023
- Vehicles potentially affected
- 60,154
- Initiated by
- the manufacturer
- Components
- Electrical system › Instrument cluster/panel
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Buick Encore GX (2024): 2024
- Buick Envista (2024): 2024
- Chevrolet Trax (2024): 2024
Has your Buick been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Buick dealer can also check your VIN. Recall repairs are free.