Vehicle recall 23V806000 · December 1, 2023
Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and 6 more models
The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
- Consequence
- An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
- Remedy
- Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V806000
- Reported to NHTSA
- December 1, 2023
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3LACKHA
- Owner notification
- November 4, 2024
- Vehicles potentially affected
- 131
- Initiated by
- the manufacturer
- Components
- Structure › Body
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Freightliner Sprinter 1500 (2021): 2021
- Freightliner Sprinter 2500 (2021): 2021
- Freightliner Sprinter 3500 (2021): 2021
- Freightliner Sprinter 4500 (2021): 2021
- Mercedes-Benz Sprinter 1500 (2021-2023): 2023, 2022, 2021
- Mercedes-Benz Sprinter 2500 (2021-2023): 2023, 2022, 2021
- Mercedes-Benz Sprinter 3500 (2021-2023): 2023, 2022, 2021
- Mercedes-Benz Sprinter 4500 (2021-2023): 2023, 2022, 2021
Has your Freightliner been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Freightliner dealer can also check your VIN. Recall repairs are free.