Vehicle recall 23V853000 · December 15, 2023
2023 Mercedes-Benz EQE350
The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
- Consequence
- Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
- Remedy
- Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V853000
- Reported to NHTSA
- December 15, 2023
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2024010009
- Owner notification
- February 2, 2024
- Vehicles potentially affected
- 10
- Initiated by
- the manufacturer
- Components
- Electrical system › Software; Exterior lighting › Headlights
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz EQE350 (2023): 2023
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.