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Vehicle recall 23V864000 · December 20, 2023

2022-2023 Toyota Corolla Cross

The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
23V864000
Reported to NHTSA
December 20, 2023
Filed by
Toyota Motor Engineering & Manufacturing
Manufacturer campaign
23TA16
Owner notification
January 26, 2024
Vehicles potentially affected
12,575
Initiated by
the manufacturer
Components
Electrical system › Instrument cluster/panel; Air bags › Frontal
Recall 23V864000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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