Vehicle recall 24V035000 · January 22, 2024
Tesla Model S, Model X and 1 more model
Software instability may prevent the rearview camera image from displaying.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
- Consequence
- A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
- Remedy
- Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V035000
- Reported to NHTSA
- January 22, 2024
- Filed by
- Tesla, Inc.
- Manufacturer campaign
- SB-24-00-002
- Owner notification
- March 22, 2024
- Vehicles potentially affected
- 199,575
- Initiated by
- the manufacturer
- Components
- Back over prevention › Sensing system › Camera
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Tesla Model S (2023): 2023
- Tesla Model X (2023): 2023
- Tesla Model Y (2023): 2023
Has your Tesla been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Tesla dealer can also check your VIN. Recall repairs are free.