Vehicle recall 24V118000 · February 16, 2024
Mercedes-Benz GLE 450, GLS 450 4MATIC and 1 more model
The transmission may not fully downshift in certain conditions, causing the engine to stall.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
- Consequence
- An engine stall increases the risk of a crash.
- Remedy
- Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V118000
- Reported to NHTSA
- February 16, 2024
- Filed by
- Mercedes-Benz USA, LLC
- Owner notification
- March 29, 2024
- Vehicles potentially affected
- 105,071
- Initiated by
- the manufacturer
- Components
- Power train › Automatic transmission › Control module › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz GLE 450 (2020-2023): 2023, 2022, 2021, 2020
- Mercedes-Benz GLS 450 4MATIC (2022-2023): 2023, 2022
- Mercedes-Benz GLS450 (2020-2021): 2021, 2020
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.