Vehicle recall 24V151000 · February 26, 2024
Mercedes-Benz Tourrider Business and Tourrider Premium
The roof hatch handle may break.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
- Remedy
- Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V151000
- Reported to NHTSA
- February 26, 2024
- Filed by
- Daimler Coaches North America
- Manufacturer campaign
- 83.10T24281A
- Owner notification
- April 5, 2024
- Vehicles potentially affected
- 111
- Initiated by
- the manufacturer
- Components
- Structure › Emergency › Escape/egress/exit › Latching/release system
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Tourrider Business (2022-2024): 2024, 2023, 2022
- Mercedes-Benz Tourrider Premium (2022-2024): 2024, 2023, 2022
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.