Vehicle recall 24V153000 · February 27, 2024
Tesla Model 3, Model S and 2 more models
A factory reset muted the Pedestrian Warning System (PWS) sounds.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Consequence
- Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
- Remedy
- Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V153000
- Reported to NHTSA
- February 27, 2024
- Filed by
- Tesla, Inc.
- Manufacturer campaign
- SB-24-00-006
- Owner notification
- April 27, 2024
- Vehicles potentially affected
- 6,557
- Initiated by
- the manufacturer
- Components
- Forward collision avoidance › Warnings › External/pedestrian alert; Electrical system › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Tesla Model 3 (2018-2022): 2022, 2021, 2020, 2019, 2018
- Tesla Model S (2013, 2018-2021): 2021, 2020, 2019, 2018, 2013
- Tesla Model X (2020-2021): 2021, 2020
- Tesla Model Y (2020-2022): 2022, 2021, 2020
Has your Tesla been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Tesla dealer can also check your VIN. Recall repairs are free.