Vehicle recall 24V225000 · March 24, 2024
Mercedes-Benz Sprinter 1500, Sprinter 2500 and 2 more models
A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
- Consequence
- An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V225000
- Reported to NHTSA
- March 24, 2024
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3HVERSL
- Owner notification
- May 3, 2024
- Vehicles potentially affected
- 99
- Initiated by
- the manufacturer
- Components
- Electrical system › Wiring
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Sprinter 1500 (2023): 2023
- Mercedes-Benz Sprinter 2500 (2023): 2023
- Mercedes-Benz Sprinter 3500 (2023): 2023
- Mercedes-Benz Sprinter 4500 (2023): 2023
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.