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Vehicle recall 24V256000 · April 9, 2024

2024 Crossroads Sunset Trail

A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
Consequence
A shade that comes into contact with a burner increases the risk of a fire.
Remedy
Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
24V256000
Reported to NHTSA
April 9, 2024
Filed by
Keystone RV Company
Manufacturer campaign
24-454
Owner notification
April 19, 2024
Vehicles potentially affected
33
Initiated by
the manufacturer
Components
Equipment › Recreational vehicle/trailer
Recall 24V256000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Crossroads been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Crossroads dealer can also check your VIN. Recall repairs are free.