Vehicle recall 24V344000 · May 15, 2024
2021-2023 Volkswagen ID.4
Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
- Consequence
- Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
- Remedy
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V344000
- Reported to NHTSA
- May 15, 2024
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- 919A
- Owner notification
- December 20, 2024
- Vehicles potentially affected
- 79,965
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Equipment › Electrical › Infotainment › Software; Back over prevention › Software; Electrical system › Instrument panel › Speedometer/odometer
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Volkswagen ID.4 (2021-2023): 2023, 2022, 2021
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