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Vehicle recall 24V344000 · May 15, 2024

2021-2023 Volkswagen ID.4

Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
24V344000
Reported to NHTSA
May 15, 2024
Filed by
Volkswagen Group of America, Inc.
Manufacturer campaign
919A
Owner notification
December 20, 2024
Vehicles potentially affected
79,965
Initiated by
NHTSA’s Office of Defects Investigation
Components
Equipment › Electrical › Infotainment › Software; Back over prevention › Software; Electrical system › Instrument panel › Speedometer/odometer
Recall 24V344000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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