Vehicle recall 24V347000 · May 16, 2024
2020 Custom Truck & Body Works Ford F-550
In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
- Consequence
- Overloaded electrical circuits can overheat, increasing the risk of fire.
- Remedy
- Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V347000
- Reported to NHTSA
- May 16, 2024
- Filed by
- Custom Truck And Body Works
- Owner notification
- May 17, 2024
- Vehicles potentially affected
- 1
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Electrical system › Wiring
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Custom Truck & Body Works been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Custom Truck & Body Works dealer can also check your VIN. Recall repairs are free.