Vehicle recall 24V477000 · June 26, 2024
2021-2024 Polestar Polestar 2
The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V477000
- Reported to NHTSA
- June 26, 2024
- Filed by
- Polestar Automotive USA, Inc.
- Manufacturer campaign
- RP1016
- Owner notification
- August 9, 2024
- Vehicles potentially affected
- 25,825
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Equipment › Electrical › Infotainment › Software; Back over prevention › Sensing system › Camera
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Polestar 2 (2021-2024): 2024, 2023, 2022, 2021
Has your Polestar been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Polestar dealer can also check your VIN. Recall repairs are free.