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Vehicle recall 24V536000 · July 18, 2024

2017-2018 Chrysler Pacifica Plug-IN Hybrid

The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Park affected vehicles outside, away from buildings, until they are repaired. This is the manufacturer’s safety advisory for this recall.

Summary
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

NHTSA campaign
24V536000
Reported to NHTSA
July 18, 2024
Filed by
Chrysler (FCA US, LLC)
Manufacturer campaign
73B
Owner notification
December 12, 2024
Vehicles potentially affected
15,910
Initiated by
NHTSA’s Office of Defects Investigation
Components
Hybrid propulsion system
Recall 24V536000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

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