Vehicle recall 24V538000 · July 18, 2024
2019-2021 Chrysler Pacifica Plug-IN Hybrid
The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
Park affected vehicles outside, away from buildings, until they are repaired. This is the manufacturer’s safety advisory for this recall.
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence
- A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V538000
- Reported to NHTSA
- July 18, 2024
- Filed by
- Chrysler (FCA US, LLC)
- Manufacturer campaign
- 72B
- Owner notification
- March 6, 2025
- Vehicles potentially affected
- 3,606
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Hybrid propulsion system
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Chrysler Pacifica Plug-IN Hybrid (2019-2021): 2021, 2020, 2019
Has your Chrysler been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.