Vehicle recall 24V685000 · September 13, 2024
2024 Ford Explorer
The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
- Consequence
- A short circuit increases the risk of a fire.
- Remedy
- Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V685000
- Reported to NHTSA
- September 13, 2024
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 24S61
- Owner notification
- November 8, 2024
- Vehicles potentially affected
- 61
- Initiated by
- the manufacturer
- Components
- Hybrid propulsion system; Electrical system › 12V/24V/48V battery › Cables
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Explorer (2024): 2024
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.