Vehicle recall 24V715000 · September 26, 2024
2024 Ram Promaster BEV
Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V715000
- Reported to NHTSA
- September 26, 2024
- Filed by
- Chrysler (FCA US, LLC)
- Manufacturer campaign
- 99B
- Owner notification
- October 31, 2024
- Vehicles potentially affected
- 336
- Initiated by
- the manufacturer
- Components
- Electrical system › Propulsion system › Inverter; Electrical system › Propulsion system › Traction motor › Controller › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ram Promaster BEV (2024): 2024
Has your Ram been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.