Vehicle recall 24V748000 · October 3, 2024
Nissan Rogue and Infiniti QX80
A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V748000
- Reported to NHTSA
- October 3, 2024
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign
- R24B3, R24B4
- Owner notification
- December 3, 2024
- Vehicles potentially affected
- 37,236
- Initiated by
- the manufacturer
- Components
- Equipment › Electrical › Infotainment › Software; Back over prevention
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Infiniti QX80 (2025): 2025
- Nissan Rogue (2024-2025): 2025, 2024
Has your Infiniti been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Infiniti dealer can also check your VIN. Recall repairs are free.