Vehicle recall 24V801000 · October 25, 2024
Lincoln Aviator and Ford Explorer
The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V801000
- Reported to NHTSA
- October 25, 2024
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 24C34
- Owner notification
- March 28, 2025
- Vehicles potentially affected
- 391
- Initiated by
- the manufacturer
- Components
- Back over prevention › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Explorer (2025): 2025
- Lincoln Aviator (2025): 2025
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.