Vehicle recall 24V839000 · November 7, 2024
GMC Savana, Chevrolet Equinox and 1 more model
Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
- Consequence
- Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
- Remedy
- Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 24V839000
- Reported to NHTSA
- November 7, 2024
- Filed by
- General Motors, LLC
- Manufacturer campaign
- N242471620
- Owner notification
- December 9, 2024
- Vehicles potentially affected
- 77,824
- Initiated by
- the manufacturer
- Components
- Power train › Automatic transmission › Control module › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Chevrolet Equinox (2022): 2022
- Chevrolet Express (2023): 2023
- GMC Savana (2022-2023): 2023, 2022
Has your Chevrolet been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Chevrolet dealer can also check your VIN. Recall repairs are free.