Vehicle recall 24V893000 · November 26, 2024
2025 Volvo Bus 9700
The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V893000
- Reported to NHTSA
- November 26, 2024
- Filed by
- Volvo Bus Corporation
- Manufacturer campaign
- SR24-86
- Owner notification
- December 19, 2024
- Vehicles potentially affected
- 5
- Initiated by
- the manufacturer
- Components
- Equipment › Other › Labels
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Volvo Bus 9700 (2025): 2025
Has your Volvo Bus been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Volvo Bus dealer can also check your VIN. Recall repairs are free.