Vehicle recall 24V930000 · December 13, 2024
Mercedes-Benz Sprinter 1500, Sprinter 2500 and 2 more models
The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Consequence
- A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V930000
- Reported to NHTSA
- December 13, 2024
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS3BELKOM
- Owner notification
- January 31, 2025
- Vehicles potentially affected
- 697
- Initiated by
- the manufacturer
- Components
- Electrical system › Instrument cluster/panel
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Sprinter 1500 (2019-2022): 2022, 2021, 2020, 2019
- Mercedes-Benz Sprinter 2500 (2019-2022): 2022, 2021, 2020, 2019
- Mercedes-Benz Sprinter 3500 (2019-2022): 2022, 2021, 2020, 2019
- Mercedes-Benz Sprinter 4500 (2019-2022): 2022, 2021, 2020, 2019
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.