Vehicle recall 25V239000 · April 11, 2025
2025 Ford Explorer
The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
- Consequence
- A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 25V239000
- Reported to NHTSA
- April 11, 2025
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 25S35
- Owner notification
- June 6, 2025
- Vehicles potentially affected
- 24,655
- Initiated by
- the manufacturer
- Components
- Power train › Automatic transmission › Control module › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Explorer (2025): 2025
Has your Ford been repaired?
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NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.