Vehicle recall 25V243000 · April 14, 2025
Prevost H3-45 and X3-45
The release mechanism on the emergency exit windows may be difficult to open in an emergency situation.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
- Remedy
- Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 25V243000
- Reported to NHTSA
- April 14, 2025
- Filed by
- Prevost Car (US) Inc.
- Manufacturer campaign
- SR25-10
- Owner notification
- August 28, 2025
- Vehicles potentially affected
- 15
- Initiated by
- the manufacturer
- Components
- Structure › Emergency › Escape/egress/exit
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Prevost H3-45 (2025): 2025
- Prevost X3-45 (2025): 2025
Has your Prevost been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Prevost dealer can also check your VIN. Recall repairs are free.