Vehicle recall 25V334000 · May 21, 2025
Volkswagen Atlas and Atlas Cross Sport
A software error may cause the rearview camera image to become distorted when the vehicle is in reverse.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Recall details
- NHTSA campaign
- 25V334000
- Reported to NHTSA
- May 21, 2025
- Filed by
- Volkswagen Group of America, Inc.
- Manufacturer campaign
- 91QE
- Owner notification
- June 5, 2025
- Vehicles potentially affected
- 171,381
- Initiated by
- the manufacturer
- Components
- Back over prevention › Sensing system › Camera
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Volkswagen Atlas (2024-2025): 2025, 2024
- Volkswagen Atlas Cross Sport (2024-2025): 2025, 2024
Has your Volkswagen been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.