Vehicle recall 25V337000 · May 23, 2025
2024 Lincoln Nautilus
The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
- Consequence
- A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Recall details
- NHTSA campaign
- 25V337000
- Reported to NHTSA
- May 23, 2025
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 25C21
- Owner notification
- July 24, 2025
- Vehicles potentially affected
- 30,679
- Initiated by
- the manufacturer
- Components
- Equipment › Electrical › Infotainment › Software; Electrical system › Instrument cluster/panel
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Lincoln Nautilus (2024): 2024
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