Vehicle recall 25V366000 · June 5, 2025
Mercedes-Benz EQE SUV 350 4MATIC, Mercedes-Benz EQE SUV 350+ and 12 more models
Please see the recall report for a complete list of models.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Consequence
- A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
- Remedy
- Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Recall details
- NHTSA campaign
- 25V366000
- Reported to NHTSA
- June 5, 2025
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign
- 2025070005
- Owner notification
- August 1, 2025
- Vehicles potentially affected
- 94
- Initiated by
- the manufacturer
- Components
- Back over prevention › Warnings › External/pedestrian alert
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz AMG EQE 53 4MATIC (2025): 2025
- Mercedes-Benz EQE 350+ (2023-2024): 2024, 2023
- Mercedes-Benz EQE 500 4MATIC (2023-2024): 2024, 2023
- Mercedes-Benz EQE SUV 350 4MATIC (2023-2025): 2025, 2024, 2023
- Mercedes-Benz EQE SUV 350+ (2023-2025): 2025, 2024, 2023
- Mercedes-Benz EQE SUV 500 4MATIC (2023-2025): 2025, 2024, 2023
- Mercedes-Benz EQS 450 4MATIC (2023-2024): 2024, 2023
- Mercedes-Benz EQS 450+ (2022-2024): 2024, 2023, 2022
- Mercedes-Benz EQS 580 4MATIC (2022-2023): 2023, 2022
- Mercedes-Benz EQS SUV 450 4MATIC (2023-2025): 2025, 2024, 2023
- Mercedes-Benz EQS SUV 450+ (2023-2025): 2025, 2024, 2023
- Mercedes-Benz EQS SUV 580 4MATIC (2023-2025): 2025, 2024, 2023
- Mercedes-Benz S 580 E 4MATIC (2025): 2025
- Mercedes-Maybach EQS SUV 680 4MATIC (2024-2025): 2025, 2024
Has your Mercedes-Benz been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.