Vehicle recall 25V457000 · July 8, 2025
MCI J4500, D4520 and 3 more models
The emergency exit label may be placed in the incorrect location.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Recall details
- NHTSA campaign
- 25V457000
- Reported to NHTSA
- July 8, 2025
- Filed by
- Motor Coach Industries
- Owner notification
- August 6, 2025
- Vehicles potentially affected
- 321
- Initiated by
- the manufacturer
- Components
- Equipment › Other › Labels
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your MCI been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A MCI dealer can also check your VIN. Recall repairs are free.