Vehicle recall 25V463000 · July 11, 2025
2020-2023 Mercedes-Benz Metris
The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Recall details
- NHTSA campaign
- 25V463000
- Reported to NHTSA
- July 11, 2025
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign
- VS2GARPIN
- Owner notification
- November 11, 2025
- Vehicles potentially affected
- 43,422
- Initiated by
- the manufacturer
- Components
- Equipment › Electrical › Infotainment › Video (touch)screen/monitor/unit; Back over prevention › Sensing system › Camera
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Mercedes-Benz Metris (2020-2023): 2023, 2022, 2021, 2020
Has your Mercedes-Benz been repaired?
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