Vehicle recall 25V691000 · October 10, 2025
Lincoln Nautilus Hybrid and Ford Explorer Hybrid
A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
- Consequence
- A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
- Remedy
- The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Recall details
- NHTSA campaign
- 25V691000
- Reported to NHTSA
- October 10, 2025
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 25SA2
- Owner notification
- November 5, 2025
- Vehicles potentially affected
- 43,438
- Initiated by
- the manufacturer
- Components
- Forward collision avoidance › Warnings › External/pedestrian alert; Back over prevention › Warnings › External/pedestrian alert
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford Explorer Hybrid (2025): 2025
- Lincoln Nautilus Hybrid (2024-2026): 2026, 2025, 2024
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.