Vehicle recall 25V772000 · November 10, 2025
2025 Coach and Equipment Phoenix
The retractors may not lock, preventing the wheelchair from being properly secured.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
- Consequence
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Recall details
- NHTSA campaign
- 25V772000
- Reported to NHTSA
- November 10, 2025
- Filed by
- Coach and Equipment Mfg. Corp.
- Owner notification
- November 24, 2025
- Vehicles potentially affected
- 79
- Initiated by
- the manufacturer
- Components
- Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Coach and Equipment Phoenix (2025): 2025
Has your Coach and Equipment been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Coach and Equipment dealer can also check your VIN. Recall repairs are free.