Vehicle recall 04V500000 · October 14, 2004

Gillig LOW Floor and Phantom

Certain gillig buses equipped with sure-lok wheelchair tie-down securement assemblies.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Certain gillig buses equipped with sure-lok wheelchair tie-down securement assemblies. The sprocket teeth of the retractor assembly may be out of alignment causing the load pawl not to fully seat in the sprocket teeth.
Consequence: In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries.
Remedy: Dealers will inspect and replace the wheelchair securement retractors as necessary. The recall began October 8, 2004. Owners should contact gillig at 1-800-735-1500..
Notes: Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Recall details

NHTSA campaign: 04V500000
Reported to NHTSA: October 14, 2004
Filed by: GILLIG CORPORATION
Owner notification: October 8, 2004
Vehicles potentially affected: 242
Initiated by: the manufacturer
Components: Equipment adaptive/mobility

Recall 04V500000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Gillig LOW Floor (1999-2003): 2003, 2002, 2001, 2000, 1999
Gillig Phantom (2001-2004): 2004, 2003, 2002, 2001

Has your Gillig been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Gillig dealer can also check your VIN. Recall repairs are free.