Vehicle recall 16V223000 · April 19, 2016
New Flyer XN40, XN60 and 11 more models
These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
- Consequence
- If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
- Remedy
- New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 16V223000
- Reported to NHTSA
- April 19, 2016
- Filed by
- New Flyer Industries Ltd.
- Manufacturer campaign
- R16-005
- Owner notification
- May 4, 2016
- Vehicles potentially affected
- 1,897
- Initiated by
- the manufacturer
- Components
- Electrical system › Software
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- New Flyer C40LFR (2013): 2013
- New Flyer XD35 (2014-2016): 2016, 2015, 2014
- New Flyer XD40 (2015-2016): 2016, 2015
- New Flyer XD60 (2014-2016): 2016, 2015, 2014
- New Flyer XDE35 (2014): 2014
- New Flyer XDE40 (2014-2016): 2016, 2015, 2014
- New Flyer XDE60 (2015-2016): 2016, 2015
- New Flyer XE40 (2013-2015): 2015, 2014, 2013
- New Flyer XN35 (2013): 2013
- New Flyer XN40 (2013-2016): 2016, 2015, 2014, 2013
- New Flyer XN60 (2013-2016): 2016, 2015, 2014, 2013
- New Flyer XT40 (2014-2015): 2015, 2014
- New Flyer XT60 (2014-2015): 2015, 2014
Has your New Flyer been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A New Flyer dealer can also check your VIN. Recall repairs are free.