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Vehicle recall 20V597000 · September 29, 2020

2020 Volvo Bus 9700

The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
Consequence
An engine that can be started while being worked on increases the risk of injury to the service technician.
Remedy
Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign
20V597000
Reported to NHTSA
September 29, 2020
Filed by
Volvo Bus Corporation
Manufacturer campaign
SR20-87
Owner notification
November 6, 2020
Vehicles potentially affected
10
Initiated by
the manufacturer
Components
Engine; Electrical system › Ignition › Switch
Recall 20V597000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Volvo Bus been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Volvo Bus dealer can also check your VIN. Recall repairs are free.