Does the 2020 Volvo Bus 9700 have any recalls?

8 recalls found in NHTSA data as of November 8, 2026, covering: equipment, equipment adaptive/mobility, electrical system, engine and engine cooling, exterior lighting, power train. Recalls apply to the model and year; whether a particular vehicle is included, and whether it has been repaired, depends on its VIN.

How do I check if my 2020 Volvo Bus 9700 recall has been fixed?

Enter your 17-character VIN at nhtsa.gov/recalls, or ask a Volvo Bus dealer. Recall repairs are free. NHTSA's VIN search doesn't list recalls that were already repaired.

How many complaints have owners filed about the 2020 Volvo Bus 9700?

0 complaints filed with NHTSA. Complaints are unverified reports from the public that NHTSA uses to decide what to investigate.

2020 Volvo Bus 9700 recalls

Source: NHTSA data as of November 8, 2026. Last refreshed Nov 8, 2026, 6:01 PM UTC.

8 recalls found in NHTSA data as of November 8, 2026

For the 2020 Volvo Bus 9700. These apply to the model and year, not to one particular vehicle: check your VIN to see whether yours is included and whether it has been repaired.

Has your Volvo Bus been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Volvo Bus dealer can also check your VIN. Recall repairs are free.

2020 Volvo Bus 9700 recalls, newest first

September 18, 2026NHTSA 26V6000001,236 vehicles potentially affected

Equipment › Other › Labels

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy: Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

This recall on nhtsa.gov

December 22, 2023NHTSA 23V890000193 vehicles potentially affected

Equipment adaptive/mobility › Wheelchair lift/ramp

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.

This recall on nhtsa.gov

April 6, 2022NHTSA 22V22200048 vehicles potentially affected

Electrical system › Alternator/generator/regulator

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 Volvo 9700 DOT vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Consequence: An overheated alternator bearing can increase the risk of a fire.
Remedy: Volvo Bus will replace the alternator belt, free of charge. Owner notification letters September 30, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Components: Electrical system › Alternator/generator/regulator; Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys

This recall on nhtsa.gov

September 15, 2021NHTSA 21V717000860 vehicles potentially affected

Exterior lighting › Headlights

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Components: Exterior lighting › Headlights; Exterior lighting › Headlights › Bulbs

This recall on nhtsa.gov

August 2, 2021NHTSA 21V597000266 vehicles potentially affected

Equipment adaptive/mobility › Wheelchair lift/ramp

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
Consequence: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy: Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.

This recall on nhtsa.gov

December 21, 2020NHTSA 20V803000553 vehicles potentially affected

Power train › Automatic transmission

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
Consequence: A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
Remedy: Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.

This recall on nhtsa.gov

September 29, 2020NHTSA 20V59700010 vehicles potentially affected

Electrical system › Ignition › Switch

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
Consequence: An engine that can be started while being worked on increases the risk of injury to the service technician.
Remedy: Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Components: Electrical system › Ignition › Switch; Engine

This recall on nhtsa.gov

October 9, 2019NHTSA 19V72400034 vehicles potentially affected

Seat belts

Summary: Volvo Bus Corporation (Volvo Bus) is recalling certain 2018-2020 Volvo 9700 vehicles. The passenger seat belt attachments may not be sufficient to anchor the seat belts and restrain the seat occupants in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Consequence: In the event of a crash, a passenger that does not remain properly restrained has an increased risk of injury.
Remedy: Volvo Bus will notify owners, and dealers will add reinforcement to the passenger seats, free of charge. The recall began December 11, 2019. Owners may contact Volvo Bus customer service at 1-866-870-2046.

This recall on nhtsa.gov

Owner complaints

No owner complaints about the 2020 Volvo Bus 9700 were found in NHTSA’s complaint data.

Other Volvo Bus 9700 years

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Questions

Does the 2020 Volvo Bus 9700 have any recalls?: 8 recalls found in NHTSA data as of November 8, 2026, covering: equipment, equipment adaptive/mobility, electrical system, engine and engine cooling, exterior lighting, power train. Recalls apply to the model and year; whether a particular vehicle is included, and whether it has been repaired, depends on its VIN.
How do I check if my 2020 Volvo Bus 9700 recall has been fixed?: Enter your 17-character VIN at nhtsa.gov/recalls, or ask a Volvo Bus dealer. Recall repairs are free. NHTSA's VIN search doesn't list recalls that were already repaired.
How many complaints have owners filed about the 2020 Volvo Bus 9700?: 0 complaints filed with NHTSA. Complaints are unverified reports from the public that NHTSA uses to decide what to investigate.