Vehicle recall 20V734000 · November 25, 2020
Toyota Avalon, Avalon Hybrid and 2 more models
Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the…
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence
- In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
- Remedy
- Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V734000
- Reported to NHTSA
- November 25, 2020
- Filed by
- Toyota Motor Engineering & Manufacturing
- Manufacturer campaign
- 20TB17/20TA17
- Owner notification
- December 18, 2020
- Vehicles potentially affected
- 161
- Initiated by
- the manufacturer
- Components
- Steering › Column; Air bags › Frontal
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Toyota Avalon (2020-2021): 2021, 2020
- Toyota Avalon Hybrid (2020): 2020
- Toyota RAV4 (2020): 2020
- Toyota RAV4 Hybrid (2020): 2020
Has your Toyota been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.