Vehicle recall 20V798000 · December 17, 2020
Honda Insight, Accord Hybrid and 1 more model
The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V798000
- Reported to NHTSA
- December 17, 2020
- Filed by
- Honda (American Honda Motor Co.)
- Manufacturer campaign
- K9E
- Owner notification
- February 12, 2021
- Vehicles potentially affected
- 27,838
- Initiated by
- the manufacturer
- Components
- Electrical system › Propulsion system › Charging › Module › Software; Electrical system › Propulsion system › DC/DC converter; Electrical system › 12V/24V/48V battery
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Honda Accord Hybrid (2020): 2020
- Honda CR-V Hybrid (2020): 2020
- Honda Insight (2020-2021): 2021, 2020
Has your Honda been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.