Vehicle recall 20V803000 · December 21, 2020
2015-2020 Volvo Bus 9700
The transmission C1 hub may fail which may lead to a disabled vehicle.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
- Consequence
- A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
- Remedy
- Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V803000
- Reported to NHTSA
- December 21, 2020
- Filed by
- Volvo Bus Corporation
- Manufacturer campaign
- SR21-81; SR21-80
- Owner notification
- February 18, 2021
- Vehicles potentially affected
- 553
- Initiated by
- the manufacturer
- Components
- Power train › Automatic transmission
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Volvo Bus been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Volvo Bus dealer can also check your VIN. Recall repairs are free.