Vehicle recall 23V890000 · December 22, 2023
2013-2021 Volvo Bus 9700
The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Consequence
- Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy
- Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V890000
- Reported to NHTSA
- December 22, 2023
- Filed by
- Volvo Bus Corporation
- Manufacturer campaign
- SR24-81
- Owner notification
- September 16, 2024
- Vehicles potentially affected
- 193
- Initiated by
- the manufacturer
- Components
- Equipment adaptive/mobility › Wheelchair lift/ramp
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Volvo Bus been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Volvo Bus dealer can also check your VIN. Recall repairs are free.