Vehicle recall 24V971000 · December 26, 2024
GEM E2, E4 and 2 more models
The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
- Consequence
- Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
- NHTSA campaign
- 24V971000
- Reported to NHTSA
- December 26, 2024
- Filed by
- GEM WAEV LLC
- Owner notification
- January 31, 2025
- Vehicles potentially affected
- 243
- Initiated by
- the manufacturer
- Components
- Wheels › Lugs/nuts/bolts/studs; Suspension › Front › Control arm › Lower ball joint; Suspension › Front › Control arm › Upper ball joint
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your GEM been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A GEM dealer can also check your VIN. Recall repairs are free.