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Vehicle recall 25V472000 · July 17, 2025

Jeep Grand Cherokee and Grand Cherokee L

The second-row seat head restraints may not lock in the upright position.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Recall details

NHTSA campaign
25V472000
Reported to NHTSA
July 17, 2025
Filed by
Chrysler (FCA US, LLC)
Manufacturer campaign
20C
Owner notification
September 5, 2025
Vehicles potentially affected
121,398
Initiated by
the manufacturer
Components
Seats › Mid/rear assembly › Head restraint
Recall 25V472000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Has your Jeep been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.