Vehicle recall 25V695000 · October 13, 2025
Ford Flex, Ford Taurus and 8 more models
The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Consequence
- A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Recall details
- NHTSA campaign
- 25V695000
- Reported to NHTSA
- October 13, 2025
- Filed by
- Ford Motor Company
- Manufacturer campaign
- 25SA9
- Owner notification
- January 2, 2026
- Vehicles potentially affected
- 1,448,655
- Initiated by
- NHTSA’s Office of Defects Investigation
- Components
- Back over prevention › Sensing system › Camera
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
- Ford C-Max (2015-2016): 2016, 2015
- Ford Escape (2015-2016): 2016, 2015
- Ford Explorer (2015): 2015
- Ford Fiesta (2019): 2019
- Ford Flex (2015-2019): 2019, 2018, 2017, 2016, 2015
- Ford Fusion (2016): 2016
- Ford Mustang (2020): 2020
- Ford Taurus (2015-2016, 2018-2019): 2019, 2018, 2016, 2015
- Lincoln MKT (2015, 2019): 2019, 2015
- Lincoln MKZ (2015): 2015
Has your Ford been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. Recall repairs are free.