Vehicle recall 13V476000 · September 27, 2013

Orion VII and V

The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.

Summary: Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

NHTSA campaign: 13V476000
Reported to NHTSA: September 27, 2013
Filed by: Daimler Buses North America
Owner notification: November 29, 2013
Vehicles potentially affected: 3,009
Initiated by: the manufacturer
Components: Electrical system

Recall 13V476000 on nhtsa.gov, with the manufacturer’s documents

Vehicles covered

As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.

Orion V (2003-2008): 2008, 2007, 2006, 2005, 2004, 2003
Orion VII (2002-2010): 2010, 2009, 2008, 2007, 2006, 2005, 2004, 2003, 2002

Has your Orion been repaired?

Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.

Check your VIN with NHTSA

NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Orion dealer can also check your VIN. Recall repairs are free.