Vehicle recall 20V392000 · July 2, 2020
2013-2020 Gillig LOW Floor
The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Source: NHTSA data as of September 22, 2026. Last refreshed Sep 23, 2026, 2:43 AM UTC.
- Summary
- Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
- Consequence
- A loss of power steering assist may increase the risk of crash.
- Remedy
- Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V392000
- Reported to NHTSA
- July 2, 2020
- Filed by
- Gillig LLC
- Owner notification
- August 13, 2020
- Vehicles potentially affected
- 531
- Initiated by
- the manufacturer
- Components
- Steering › Hydraulic power assist › Pump
Vehicles covered
As listed by NHTSA. A recall usually covers only some vehicles of each model and year, often a production date range.
Has your Gillig been repaired?
Recalls here come from NHTSA’s records for the model and year. Not every vehicle of a model is included in every recall, and this site can’t see whether a repair has been done. Only a VIN lookup can tell you that.
NHTSA’s VIN search doesn’t show recalls that were already repaired, recalls more than 15 years old, or some small manufacturers’ recalls. A Gillig dealer can also check your VIN. Recall repairs are free.